User roles in Eventee

Eventee allows you to invite and manage users on different access levels. The number of users you can have in your company or at the event depends on your subscription plan. Each plan applies to one company, so each company can have different company member limitations.

In general, there are two types of user roles. You can learn more about them in this article:

• Admin roles (company members)
  • Owner
  • Company admin
  • Event admin
  • Moderator
• Attendees
  • Anonymous
  • Pending
  • Not yet invited
  • Invalid
  • Registered

Admin roles are the roles with administrative access. These users are counted as your company members. 

Users with administrative access can create content and manage engagement features via web administration or mobile app. Note that these users have to be invited and logged in with the same account to have administrative access.

= A user who created the account

• Has full access to all account companies, their subscriptions, and management of all events
• Ownership of a company can be re-assigned to a Company admin (the current owner will, however, lose the owner privileges with this step)

= A user who was invited by the Owner or other Company admin to become an admin of a company within the owners account

• Has full access to subscription and management of all events of the company he or she was assigned to

= A user who was invited by the Owner, Company admin, or other Event admin to become an admin of an individual company event

• Has full access only to the management of the event he or she was assigned to
• Hierarchically, Company admins (manage all events in a company) are above Event admins (manage individual events only)

= A user who was invited by the Owner, Company admin, or Event admin to be a moderator of an individual company event

• Has access only to the engagement features of the event he or she was assigned to
• It means that moderators can:
  • Send or schedule posts in Newsfeed
  • Manage Social Networks Integration - add accounts and hashtags
  • Manage Questions&Polls

Attendees

Attendees are users who don't have access to your event administration, they can only consume your event content and interact on the web app, the mobile app, and the event homepage.

In the Users page, you can find a few different types of attendees, let's talk about them.

These attendees have accessed your event in Eventee, but haven't created an account. They have restricted actions - they cannot book workshops, rate sessions or join networking. If you use the Allowlist feature or enable the Restrict anonymous user, they will not be able to access your event without an account.

Users that you have imported to your event in Eventee, but haven't send them any invitation just yet. You can send them an invitation once your event is published, through the green button with arrow.

A user who has been invited to use the Eventee app, but has not accepted the invitation yet. Admins and Moderators can have this label too if their invitation is pending. You can also send these users a reminder email through the green button with arrow, so they don't forget to register to the app.

Users for which our systems weren't able to deliver e-mails.

In this case, the best option is always to invite the user with a different email, but if that's not possible please message our support team, and they will look into it.

Users that have accepted invitation or reminder, and joined your event in Eventee.